Gold Membership Guarantee

If you are unsatisfied with the resources and support provided to you by Coaches Guild, we will refund you 110% of your latest membership fees. Note the following conditions apply:

1. Request for a refund must be made in writing to admin@coachesguild.net
2. Refunds will only be made for payments made within 12 months.
3. Any discounts used since paying your membership fees will be deducted from your reimbursement. For example, if you purchased a product that was discounted by $20 because you were a Gold member, that $20 will be deducted from your refund, ie $39.99 x 110% – $20 = $23.99 refund.

Online Courses Guarantee

If you are not satisfied the online course has given you the knowledge to improve your coaching, we will refund you 110% of the course price. Note the following conditions apply:

1. Request for a refund must be made in writing to admin@coachesguild.net
2. Requests for a refund must be made within 45 days of initial enrolment into the course.

Performance Review Guarantee

If you are not satisfied the feedback provided to you in your performance review helps you improve your coaching performance, we will refund you 110% of the costs of your performance review. Note the following conditions apply:

1. Request for a refund must be made in writing to admin@coachesguild.net
2. Requests for a refund must be made within 30 days of receiving your performance report.

Mentoring Session Guarantee

If you are not satisfied the mentoring provided helps to improve your coaching performance, we will refund you 110% of the costs of your performance review. Note the following conditions apply:

1. Request for a refund must be made in writing to admin@coachesguild.net
2. Requests for a refund must be made within 30 days of your mentoring session.

Workshop Guarantee

If you are not satisfied our workshop helps to improve your coaching performance, we will refund you 110% of the costs of your performance review. Note the following conditions apply:

1. Request for a refund must be made in writing to admin@coachesguild.net
2. Requests for a refund must be made within 30 days of your workshop.

Assistant Coach Guarantee

If you are not satisfied my assistance helps you and your team perform to a higher level, we will refund you 110% of the costs of your assistant coach service. Note the following conditions apply:

1. Request for a refund must be made in writing to admin@coachesguild.net
2. Requests for a refund must be made within 60 days of hiring your assistant coach.